A recommendation – take 20 minutes out of your day to watch Itay Talgam explore how orchestral conductors can provide great insight into leadership styles and collaboration. In this TED talk Talgam demonstrates how leaders can bring out the best in a team, allowing everybody’s story to be told. Using video footage of different conductors, he explains the art of leading without controlling, telling without saying and (watch to the end) doing without doing.
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I ran a few workshops earlier this week, working with pharmacists and other healthcare staff to explore what can help to make our communications more effective.
One of the things I talked about was Chip and Dan Heath’s Made to Stick. It’s full of stories, illustrating how we can make our messages more engaging and memorable. In a nutshell, the book describes the characteristics that a message is likely to have if it’s to make an impact or not get swamped by the myriad of other inputs we have to deal with each day. Their website is full of resources, stories and links to other thought-provoking places.
How do you make your idea stick?
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The Universities of Brunel, Bradford and Leeds have developed a series of 10 video episodes, showing students working together on a project. Making Group-Work work is collaborative project that uses video scenarios to explore how groups work together.
Each episode looks at different stages and aspects of group work, from the first meeting to completion of the project, working through issues such as conflict management and posing reflective questions. While its aim is to help students and tutors understand and overcome the challenges of group work, many of the points raised could be helpful when considering the issues that other teams face.
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If you’d like to learn about how the aviation industry minimises risk through team decision making and effective communication, come and listen to Hugh Sheils at one of the forthcoming networking events organised by the Managers Development Network. These events are free and likely to benefit team leaders and managers involved in assessing risk.
More details for the events announced so far:
Melrose (Wednesday 28th October)
Edinburgh (Thursday 29th October)
(Picture originally uploaded by jimmyharris)
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An interesting point made over at Magnetic North (the IHM/NES Managers Development Network in the north of Scotland) is that teams can adopt creative behaviours as part of their day-to-day work to help develop ideas. Something that may help with this is a book published by the Institute for Innovation and Improvement.
Thinking Differently aims to provide
a range of practical approaches and tools that many NHS leaders and front-line teams have already used to fundamentally rethink pathways of care and service delivery. This guide will not only help you to learn how to improve the services you provide, but how to transform them.
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Surgical teams are reducing their communication and technical errors by learning from Formula One racing. According to a BBC report, pit crews observed the handover from an operating theatre to an intensive care unit and used their experience help medical staff to make the process safer and more efficient. By reviewing the procedures involved in removing complex equipment, unplugging cables and making the patient ready to move, errors have significantly reduced. According to the Ferrari team technical manager “It’s not about having the best people and just putting them together. It’s about a group of people who can work as a team.”
(Image ‘The grid at Melbourne’ by John Rees used under a creative commons licence)
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Business Week magazine provides a range of articles, podcasts, and videos about business issues and team work in particular. Resources are grouped as follows:
Source: Business Week
Have you used this resource or something similar? Was it useful? do you have other suggestions?
Help others by sharing your experiences. Rate the resource and/or leave a comment below.
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The South East Leadership Forum and the West of Scotland Leadership Community are running two workshops in Glasgow (25th March) and Edinburgh (26th March). More from the Institute for Research and Innovation in Social Services :
Do you have ideas on how we can make things better for service users?
If so, then come along, roll your sleeves up and get involved in some real action and debate at the next session of the South East Leadership Forum (SELF), 10am – 2pm, 26th March at the Melting Pot, 5 Rose Street, Edinburgh EH2 2PR.
This Leadership Community is led by local people working in social services in this area that want to make a difference, and it is supported by Scottish Government, the Changing Lives Leadership Group and the South East Scotland Learning Network.
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The Department of Health in England has launched Inspiring leaders: leadership for quality – guidance that aims to provide a best practice framework for the development of leaders in healthcare. In conjunction with this it has established a National Leadership Council which will have a ‘…particular focus on standards (including overseeing the new certification, and development of the right curricula, and assurance) and with a dedicated budget, will be able to commission development programmes’.
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The IHM’s Managers Development Network has announced events in Forfar and Perth at which the FISH! Philosophy will be explored. According to the event site, FISH is
“…a set of simple, practical tools to help you create the work culture you’ve been looking for. It’s a way to build stronger relationships that equip you to face your challenges more effectively. The FISH! Philosophy fulfills the most basic needs of human beings who, in turn, fulfill the needs of the organization—more connected teams, better communication, extraordinary service and higher retention”
Go Fish!
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